Airlynx Express Terms & conditions

Terms and Conditions: It is the responsibility of you; the customer, to check that all the details are correct and any alterations should be given to booking office as soon as possible. Failure to relay any changes will result in additional costs if the job has commenced.

Please make sure you tell us the date you land in the UK and not the date you depart. Time zones often cause confusion.

If whilst abroad, your flight has been cancelled or you have been placed on a different flight than originally booked, please inform the office of your new flight details, failure to do so may result in additional charges or a wait at the airport.

Your driver will inform you what to do on your return and where to wait for collection.

Alcohol is not permitted in any of our vehicles and the consumption of food or drink is strictly prohibited. All our vehicles are non-smoking.

There will be a minimum soilage charge of £100.00 for any damaged caused.

Customers are kindly requested to be prompt for all pickups to avoid any additional waiting charges, drivers have a strict schedule to maintain, and your co-operation is very much appreciated.

We reserve the right to refuse carriage to anyone deemed unsuitable to travel for reasons of safety and security, the drivers decision is always final.

Any changes to the booked route may be subject to additional charges and must be detailed to the driver prior to commencement.

No responsibility whatsoever can be accepted for adverse weather conditions, traffic congestion, mechanical breakdown or accident, which may cause a missed connection or function or delay or cancellation of a booking.

Cancellation charges:

Notice given        Charges

24 hours or less:        100% of the journey price

72 – 24 hours:        50% of the journey price

7 days – 3 days:        £25.00 administration fee

More than 7 days:    No charge

The out of hours number 07850 347476 is for emergencies only. This phone will be manned by an off duty manager who maybe sleeping, so only call as a last resort.


End of Terms and Conditions.


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