One of our drivers had the pleasure of helping a group of Brownies away on a trip, and we received a lovely email from the trip leader showing their gratitude! We’re always happy to help, and even happier when we can increase the enjoyment of your day! Here’s the email we received:
Thank you so much for our recent trip with you to Swanage, Friday 2nd May and back to Chandlers Ford on Monday 5th May 2014. Our Brownies, leaders and parents were very surprised with the VIP coach that was sent to transport us. It gave them a taste of luxury travel! Our Driver, Ivor was excellent. I think he looked a little worried when more Brownies kept turning up! (22 in total complete with bedding and kit!) but he was brilliant. He had planned his trip well and had excellent communication skills with me in Swanage as to how/where we were going to unload due to the narrow streets. The return journey was perfect. A coach with larger luggage space and Ivor too. He telephoned me in advance to warn me he was an hour away, and we agreed an action plan for reloading. He then kept in contact with me. It was like a military operation that worked like clockwork- right down to ringing the parents at Ringwood – we’d be half an hour and he was spot on! The Brownies and Leaders would like to thank him for his excellent driving and calm, polite manner. Please pass on our thanks to him. Also we found the missing part in my car so thank him for looking in the luggage compartment. We had a great time and I would certainly recommend your company again!